ASK US ANYTHING!
How long does production take on a completely custom order?
Each order is different depending on the level of customization! We will give you an expected ship date at the time of order.
Are you hiring?
Right now Ales Customs is not hiring for paid positions. We are always looking for ambassadors, who earn commission and we also take unpaid interns for school credit!
If I like an item you are selling but can not afford it, are there other options to fit my budget?
Absolutely YES! Our product pricing is set based on premium supplies. We work with any budget. To be able to reach your budget we may have to substitute some specific supplies used, but it is always an option.
Do you offer bulk discounts?
Yes! There are different categories of bulk discounts - the more you order the lower the individual price is.
What if I want to create a completely custom item for a friends gift, but don't have a design in mind?
That's totally fine! Just give us some information on what type of design/theme you are looking for, and for a small additional fee our design team will send you some options.
What if I want to customize a product that is not on your site?
Just because it's on our site doesn't mean we can't do it! Once you submit your completely custom form our team does a search to get the exact product you are looking for.